The AI answering service built for veterinary
A panicked owner with a sick pet won't leave a voicemail — they call the next clinic. AutomateNexus Voice answers in under a second, triages urgency on your protocol, and books the appointment, 24/7.
What a traditional veterinary answering service misses
Front desk juggling check-ins can't reach the phone
After-hours emergencies go to voicemail and then to the ER down the road
Appointment, refill, and boarding questions tie up techs all day
No-show follow-ups never happen during a full clinic day
AI vs a traditional veterinary answering service
AI answering service AutomateNexus Voice | Traditional service Human operators | |
|---|---|---|
| Cost | From $49/mo flat | $1–$2 / minute |
| Answers in under 1 second | Yes | Often holds or rings |
| Books into your calendar live | Yes | Takes a message |
| Available 24/7 | Yes | After-hours surcharge |
| Knows your business & scripts | Trained on your practice | Reads a generic script |
| Simultaneous calls | Unlimited | Limited by operators |
| Outbound follow-up | Yes | No |
How it works for veterinary
Emergency triage
After hours, the agent assesses urgency on your protocol, directs true emergencies appropriately, and books urgent next-day slots for the rest.
Appointment booking
Wellness visits, sick visits, and rechecks booked straight into your practice software, with species, symptoms, and owner details captured.
Refills & boarding
Routine refill requests routed to your queue and boarding or grooming inquiries answered and scheduled without touching the front desk.
Integrates with ezyVet, Shepherd, Digitail, Vetstoria, Google Calendar.
Veterinary answering service questions
A traditional veterinary answering service typically bills $1–$2 per minute, which adds up fast on a busy month. An AI veterinary answering service like AutomateNexus Voice is a flat $49–$997/month with a predictable $0.10/min overage — usually 60–90% less for the same call volume.
For the routine calls that make up most veterinary call volume — scheduling, pricing, intake, FAQs, after-hours — yes. It answers in under a second, follows your script, books straight into your calendar, and warm-transfers the rare call that genuinely needs a human on your team.
It follows the triage rules you define — symptoms, species, and urgency criteria. True emergencies get your on-call protocol or ER referral instructions; everything else gets booked appropriately. The AI never makes clinical judgments — it executes your protocol.
It books into ezyVet, Shepherd, Digitail, and most veterinary PMS platforms via API, Vetstoria, or calendar sync — and syncs call notes so your team sees every conversation.
Put an AI veterinary answering service to work — from $49/mo
Join 500+ businesses capturing every lead with an AI receptionist that's live in under 20 minutes.