Call scripts

Proven call scripts, ready to deploy

Skip the blank page. Every industry ships with a pre-built script that greets, qualifies, and books — written from thousands of real calls and fully customizable to your business in minutes.

Script library

A starting script for every industry

Each one greets the caller, asks your qualifying questions, and lands the booking. Tweak the wording, then go live.
🦷

Dental Practices

Greets new and returning patients, captures insurance and reason for visit, and books emergencies same-day.

Sample
AmyThanks for calling Bright Smile Dental, this is Amy. How can I help?
I think I cracked a tooth and it really hurts.
AmyI'm sorry — let's get you seen. Are you a current patient, and do you have dental insurance?
New patient, and yes I have Delta Dental.
AmyPerfect. I have an emergency slot today at 3:40 with Dr. Chen. Shall I book it and text your intake form?
🏠

Real Estate

Qualifies budget and timeline on every listing inquiry, then books a showing with the right agent.

Sample
AmyBlake Property Group, this is Amy — are you calling about a listing?
Yeah, the three-bed on Maple Street. Is it still available?
AmyIt is. To match you with the right agent — what's your budget and timeline to move?
Around $450K, hoping to buy in the next two months.
AmyGreat fit. I can book a showing tomorrow at 5pm with our listing agent — does that work?
⚖️

Law Firms

Runs your intake questionnaire, screens by case type, and books the consultation around the clock.

Sample
AmyWalsh Injury Law, this is Amy. I can help you start your case — what happened?
I was rear-ended yesterday and I'm in a lot of pain.
AmyI'm sorry to hear that. Have you received medical treatment, and was a police report filed?
Went to the ER, and yes there's a report.
AmyThank you. You qualify for a free consultation — I can book you with an attorney tomorrow at 10am.
💪

Fitness & Wellness

Answers membership questions, books free trials and tours, and follows up on every lead.

Sample
AmyForge Fitness, this is Amy! Are you interested in a membership or a class?
I want to try the gym before I commit.
AmyLove it — we offer a free 3-day trial. Have you worked out with us before?
No, first time.
AmyThen let's get you started. I'll book your trial and a quick tour Saturday at 9am — sound good?
📈

Marketing Agencies

Qualifies inbound campaign leads and books strategy calls — white-labeled under your brand.

Sample
AmyVelocity Marketing, this is Amy. How can I point you in the right direction?
I saw your ad about getting more leads for my business.
AmyHappy to help. What industry are you in, and roughly how many leads do you get a month now?
Roofing, about 40 a month but we miss a lot of calls.
AmyThat's exactly what we fix. I'll book a strategy call with a specialist — does Wednesday at 2pm work?
🏥

Healthcare

Schedules visits, confirms patient type, and texts reminders — all under a signed BAA.

Sample
AmyCascade Family Health, this is Amy. Are you scheduling an appointment today?
Yes, I need to see a doctor about a persistent cough.
AmyOf course. Are you an established patient, and is this for a sick visit or a routine check?
Established patient, it's a sick visit.
AmyI have an opening tomorrow at 11:15 with Dr. Patel. I'll book it and text a confirmation and reminder.
🔧

Home Services

Captures the job, address, and urgency, then dispatches and books without a callback.

Sample
AmySummit HVAC & Plumbing, this is Amy. What's going on at the home?
My AC stopped working and it's 95 degrees in here.
AmyLet's get a tech out fast. What's the property address, and is anyone home this afternoon?
412 Oak Lane, and yes I'm here all day.
AmyBooked — a technician will arrive between 1 and 3pm. I'll text you the tech's name and ETA.
🚗

Auto Dealerships

Routes sales vs. service, books the service drive, and qualifies trade-in and financing intent.

Sample
AmyMendez Auto Group, this is Amy. Are you calling about sales or service?
Service — my car's due for an oil change and the brakes feel off.
AmyI can handle that. What's the year and model, and do you have a preferred day?
2021 Honda Accord, sometime this week.
AmyDone — Thursday at 8:30am in our service drive. I'll text the confirmation and a loaner option.
🏢

Property Management

Triages tenant maintenance, books showings for prospects, and routes owners to the right manager.

Sample
AmyCrestview Property Management, this is Amy. Are you a tenant, owner, or calling about a listing?
Tenant — my kitchen sink is leaking pretty badly.
AmyLet's get that handled. What's your property address and unit, and is water actively running?
412 Elm, unit 3B. It's a steady drip into a bucket.
AmyThanks — I've opened a work order and scheduled maintenance for tomorrow morning. If it worsens overnight, call back and I'll dispatch emergency service.
❄️

HVAC Companies

Triages no-heat and no-cool emergencies, dispatches the on-call tech, and books tune-ups.

Sample
AmySummit Heating & Air, this is Amy. What's going on with your system?
Our AC just died and it's 96 degrees today.
AmyThat's a priority. What's the address, and is anyone in the home vulnerable to the heat?
88 Birch Lane — and yes, my mother is elderly.
AmyUnderstood. I've booked our first emergency window today, 1–3pm, and texted your info to the on-call tech. You'll get his ETA shortly.
🔧

Plumbing Companies

Walks callers through shutoff, dispatches emergencies, and books repairs and estimates.

Sample
AmyBlueLine Plumbing, this is Amy. Is this an emergency or a scheduled repair?
A pipe burst under the sink — water everywhere!
AmyFirst, shut the valve under the sink or the main shutoff. What's your address?
Okay it's off. 27 Harbor Street.
AmyGreat work. Our on-call plumber is being dispatched now — I've texted him the details and you'll have an ETA in minutes.

Get all the scripts, free

Drop your email and we'll send the full pack of industry call scripts — ready to customize and deploy.

Make it yours

Customize any script in four steps

Start from the template, then shape it to sound exactly like your business — no code required.
01

Set the tone

Name your agent, pick a voice, and dial the personality from crisp and professional to warm and casual.

02

Edit the questions

Add, remove, or reorder qualifying questions and add conditional follow-ups based on the caller's answers.

03

Define booking rules

Connect your calendar or PMS, set availability and buffers, and decide what gets booked, routed, or transferred.

04

Add languages

Turn on automatic detection so the agent greets and converses in any of 32+ languages, switching mid-call.

No-code editor Word-for-word intake support Live calendar booking
FAQ

Scripts, answered

What you can change and how the scripts behave on a real call.

Yes. Templates are a fast starting point — you can edit every line of greeting, qualification, and booking, including exact intake wording for regulated industries like legal and healthcare.

No. It follows your flow and goals but handles natural conversation — interruptions, follow-up questions, and off-script asks — then steers the call back to booking.

Yes — run different scripts by number, department, or campaign. Route sales and service separately, or A/B test wording to see what books more calls.

Your script is ready. Are you?

Pick your industry template, customize it in minutes, and have your AI receptionist answering live today.

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