If you run marketing for local businesses, you've probably had this conversation. Your campaigns generate calls, the client says the leads were poor, and when you look at the call logs a meaningful share were never answered: after hours, during the rush, or while the line was busy. The leads were fine. The phone wasn't. And your campaign carried the blame.
How white-label reselling works
- You offer the AI receptionist under your own brand, as part of your service.
- You buy at wholesale pricing and set your own price to clients.
- You manage every client from one dashboard: scripts, calendars, calls and transcripts.
- Each client forwards their number, and calls are answered and booked on their behalf.
See white-label AI receptionist for the programme details.
Which clients benefit most
- Home services, where the first business to answer wins the job
- Dental, medical and veterinary practices with busy front desks
- Law firms that need after-hours intake
- Any client running paid ads that drive phone calls
Why it helps your results
Campaign reporting usually stops at calls generated. Adding answering means more of those calls turn into booked appointments, and you can show the client transcripts and bookings rather than arguing about lead quality. The phone stops being the invisible leak at the end of your funnel.
Setting it up for a client
- Pick the client's industry template and edit the greeting and questions.
- Connect their calendar.
- Set transfer and escalation rules with the client.
- Forward their number, often starting with after-hours and overflow.
- Review transcripts together after the first week.
Pricing it to clients
Price it as a service, not a line item: a monthly fee that covers setup, script tuning and reporting on top of the wholesale cost. Many agencies bundle it with campaign management so the offer is "we generate the calls and make sure they're answered".
What to report to clients
The strongest case for keeping the service is a monthly report that connects the campaign to revenue-ready outcomes:
- Calls answered, including after hours and overflow
- Appointments booked by phone
- A few representative transcripts showing how callers were handled
- Calls transferred to the client's team, and why
That turns a debate about lead quality into a shared view of what happened to every call.
Common mistakes
- Launching without agreeing transfer rules with the client.
- Never reviewing transcripts, so scripts don't improve.
- Reporting calls generated without reporting calls answered and booked.
Frequently asked questions
Can agencies resell an AI receptionist under their own brand?
Yes. AutomateNexus Voice offers white-label reselling with wholesale pricing and a multi-client dashboard.
How much should an agency charge clients?
That's up to you. Most price it as a monthly service covering setup, tuning and reporting on top of the wholesale cost.
Do clients need to change their phone numbers?
No. They forward their existing numbers.
Is there an affiliate option instead of reselling?
Yes. If you'd rather refer clients than resell, the affiliate program pays recurring commission.
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